Casa Palopó has partnered with a local third-party testing facility who will be able to administer PCR or Antigen COVID-19 tests at our hotel, along with the medical certificate required by the CDC for re-entry to the US.

Our team will be happy to assist with booking on-site testing appointments, at your desired date and time, with at least 24 hours’ notice. Digital and printed results will be available within a 24-hour period.

Temperature control of all employees are carried out daily. Our team has been trained on the safety and sanitation protocols of covid­19 and will use the personal protective equipment appropriate to their functions and responsibilities in ac­cordance with state regulations and guidelines.

Wearing masks:

All team members will be wearing protective masks at all times.

Cleaning environments:

We are introducing cleanliness guidelines and disinfecting frequently touched surfaces.

Hand Safety:

The staff constantly wears gloves, utilizes hand sanitizer and frequently washing their hands.

Social Distancing:

We are placing ourselves at least 6 feet apart to maintain social distancing.

Cleaning and Disinfection of public areas and rooms:

Protective Mask:

We ask that all of our guests use a protective mask to ensure everyone’s safety in the hotel’s common areas.

Social Distancing:

We ask that you maintain a minimum distance of 6 feet from other guests and our staff members.

Reserve:

We ask that you make a reservation if you want to dine in our restaurant or relax at the the pool to ensure that we are prepared for your arrival.